Our employees are our most important customers. They provide us with the most honest, direct and therefore best feedback. Because of Corona, cooperation with the whole team has become basically contactless. We had to adapt quickly and transfer all forms of contact into the virtual world. Every week, I will simply call three or four staff members without a professional background, making small talk and having a coffee. This way we can establish the new culture and even expand it – despite the growth of the team and the cooperation at a distance.