Today, e-commerce logistics are built for handling a mass of goods via large logistic hubs. Route efficiency of individual parcels is of secondary importance. That’s why, in the worst case scenario, a parcel may travel 200 km, even though the sender and recipient live only 5 km apart. Our IT not only reschedules delivery routes from 3.5 ton trucks to bicycles, but also meets the changed city logistics requirements. To do this, we sometimes shorten delivery routes from these 199km to 8.5km. To do this, we set up our company in a way that IT and logistics are one and learn from each other every day. IT is the enabler for a narrow ecological footprint, while the focus is on qualitative customer service.